Privacy Policy
Effective Date: July 31, 2026
We value your privacy and are committed to safeguarding the personal and vehicle data you share with us. This policy describes how we collect and manage your information.
Introduction
Your privacy is important to us. This Privacy Policy explains how Hype Mechanical & Smash Repairs collects, uses, and protects your information when you use our website or our automotive services.
Information We Collect
We may collect: Personal Information (Full Name, Phone Number, Email Address, Billing/Postal Address), Vehicle Information (Registration plate number, VIN/Chassis number, make, model, year, and service history), and Technical Information (IP Address, Browser Type, Device Information, Pages Visited, and Website Usage Statistics).
How We Use Your Information
Your information is used to schedule appointments, respond to inquiries, provide repair quotations, deliver requested services, process insurance assistance claims, improve our website and services, send service updates/reminders, and respond to customer support requests. We do not sell your personal information.
Cookies
Our website may use cookies to improve user experience, analyze website traffic, remember preferences, and enhance overall website performance. You may disable cookies through your browser settings, though some site functionalities may become restricted.
Information Sharing
We may share information only when necessary with: Insurance providers (for claim audits), Vehicle parts suppliers (to order components), Payment processors (to secure transactions), Legal authorities (when required by law), and Service providers assisting in business operations. We never sell customer information to third parties.
Data Security
We implement reasonable technical and organizational security measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission or electronic storage method can be guaranteed to be 100% secure.
Data Retention
We retain customer information only for as long as necessary to complete requested services, maintain historical service/warranty records, comply with legal and taxation obligations, and resolve disputes.
Your Rights
Depending on applicable privacy law, you may request to access your personal data, correct inaccurate information, delete your personal information, withdraw consent where applicable, or request data portability. Requests may be submitted using the contact details below.
Third-Party Services
Our website may integrate with third-party services such as Google Maps, payment gateways, analytics providers, and communication channels. These providers maintain their own privacy policies.
Children's Privacy
Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.
Updates to This Policy
We may revise this Privacy Policy periodically. Any updates will be posted on this page with the revised effective date.
Privacy Contact
For questions regarding data access requests, corrections, or privacy concerns, please contact our data coordinator.
- Business NameHype Mechanical & Smash Repairs
- Email AddressHypeautorepairs@gmail.com
- Phone Number0485 878 180
- Address5/172 Milperra Road, Revesby NSW 2212